Reference

Legal terms for India account access

Our legal page sets out how your account, wallet records, privacy choices and platform access are handled on z101, including UPI, Paytm and PhonePe context where money records…

India access termsPrivacy and cookiesUPI record contextAccount change requests
z101 Legal terms for India account access
CONTACT ROUTES

How to reach our legal desk

Legal contact works better when your message includes the account email, the request type and any payment reference you want us to check.

Account email Write from the email linked to your account so we can connect your legal request to the correct profile. Include your request type, date range and any UPI, Paytm or PhonePe reference you want reviewed.
In-account chat Use chat after login when your question concerns access, withdrawal review or a record shown inside your account. Our team may ask security questions before sharing account-specific legal or privacy details.
Document request If you need a copy, correction or removal assessment for your stored account data, send a clear request with the account email. We respond after verifying that the request comes from you.
DATA CARE

Privacy, cookies and account record handling

Our legal handling covers the data needed to run your account, record wallet movement, secure login sessions and answer requests tied to your profile.

Account data

We store the details you provide during account setup, profile updates and support chats. This may include contact details, login history, device data and records connected with Blackjack, Castle Builder or other lobby activity.

Payment records

UPI, Paytm and PhonePe references are kept with wallet entries so deposits and withdrawals can be matched, checked and corrected if needed. We use these records to resolve disputes and meet legal record duties.

Cookie choices

Cookies help keep your session active, remember basic preferences and flag unusual login patterns. Some cookies are needed for account security, while preference cookies can be adjusted through your browser settings.

Security checks

We may request identity or account checks when a login looks unusual, a withdrawal needs review or a legal request asks for sensitive data. These steps reduce account misuse and protect your records.

Retention period

We keep account and wallet records only for as long as needed for legal duties, dispute handling, tax or audit needs, and account security. Some records may remain after account closure where law requires storage.

Change requests

You can ask us to correct outdated profile details, provide a copy of stored data or assess removal where the law allows. We verify your identity before changing records linked to your account.

Your legal questions answered clearly

These questions cover how our legal terms apply to account access, data handling, wallet records, cookies and contact requests in India. They are written for quick reading, but the full page terms remain the place we use for current wording. If your question involves a specific account, contact us from the verified email so we can check it safely.

They apply when you open an account, log in, use wallet features, contact support or enter any part of the lobby. Access and eligibility depend on local law and are available where local law permits.

We collect account details, contact data, login records, device signals, wallet references and support messages. We use them for account operation, security checks, dispute handling, withdrawal review and legal record duties.

Payment references are matched with your wallet entries so deposits, withdrawals and account disputes can be checked accurately. These records help us confirm timing, status and corrections when you raise a legal or support request.

Yes. Send the request from your registered email or through logged-in chat, and state what needs correction. We may ask for verification before changing contact details, profile data or wallet-related records.

Cookies support login sessions, security checks and basic preferences. You can manage many cookie settings in your browser, but some account security cookies are needed for safe access and fraud prevention.

We keep records for the period needed to run the account, handle disputes, meet legal duties and protect against misuse. Some wallet or identity records may remain after closure where law requires storage.

Use the account email or logged-in chat so we can verify the request belongs to you. Include the request type, date range and any UPI, Paytm or PhonePe reference that needs checking.