Reference

Privacy Policy for your India account

Blackjack, Castle Builder, Football Strike, Spribe Aviator and wallet actions create account data, and this Privacy Policy explains how z101 handles it.

India account dataUPI privacy contextCookie choicesRequest channels

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How our policy covers payment records

z101 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account, we collect the data needed to create, secure and maintain that account: name, mobile number, email, device details, login events, wallet records and game session references. Payment records may show the route used for UPI, Paytm, PhonePe or Google Pay, the

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time of the request, status updates and verification checks linked to withdrawals. We use this data to run the wallet, protect account access, meet legal duties, answer your privacy requests and detect misuse. We do not use this policy to expand eligibility; access depends on local
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law and is available where local law permits. If you ask us to change, copy or remove data, we verify you first so account records are not shared with the wrong person.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Where India privacy requests go

Privacy questions need a clear route, not a generic inbox. We connect each request to your registered mobile, email or account ID before we discuss account data.

Privacy email Use the account help form after signing in and choose Privacy Policy as the subject. We match the request to your registered mobile or email before sharing or changing account data.

Live chat privacy queue Start chat from your account if you need help locating privacy controls. The agent can raise a privacy case, but identity checks must finish before account records are discussed.

Account centre request Your account centre lets you ask for correction, access or removal where available under law. Some wallet, security and tax records may stay for required retention periods.

ACCOUNT SAFETY

Privacy controls around your z101 account

Our Privacy Policy is written around the data we actually handle during account access, payments, game sessions and support.

Account data handling

We use your account data to keep logins, wallet activity and support cases linked to the right person. Access to those records is limited by role and logged internally.

Cookie control

Cookies help keep you signed in, remember language choices and measure site stability. You can manage browser cookies, though some account and wallet checks may need them.

Login security records

Device type, IP range and login time help us spot unusual access. If an account check is triggered, we may ask you to verify your registered contact details.

Retention periods

Some data is kept while your account remains active, and some payment or security records remain longer where law or audit duties require it. We remove what no longer has a valid need.

Correction requests

If your mobile number, email or profile detail is wrong, ask us to correct it through your verified account route. We may request proof before changing sensitive fields.

Service partner sharing

We share limited data with payment, hosting, fraud-control and support partners only where needed to run the account. Partners are expected to handle that data under contract limits.

Privacy answers for India accounts

These answers focus on practical privacy points you may want to check before or after opening an account. They cover what we collect, how payment records are handled, how cookies work and how you can contact us about account data. Access to any account feature depends on local law and is available where local law permits.

We collect details needed to create and secure your account, such as name, contact details, login records, device signals and wallet activity. We also keep support case history linked to your account.

Payment records help us confirm wallet status, trace failed transfers and verify withdrawal requests. They may include the payment route, time, amount, status and reference codes from UPI, Paytm or PhonePe.

Cookies keep sessions active, remember basic choices and help us check site performance. You can manage browser cookies, but disabling essential cookies may affect login, wallet checks or privacy request verification.

Yes, you can ask for correction, access or removal through a verified account route. Some records may remain if law, payment checks, dispute handling or security needs require retention.

Retention depends on the record type. Profile data usually stays while your account is active, while payment, security and compliance records may remain longer where legal or audit duties apply.

Only teams that need the case can see the request, such as privacy handling, account security or payment operations. Access is role-based, and sensitive actions require verification before we respond.

Yes. Access and eligibility depend on local law and are available where local law permits. Privacy choices are handled through verified account channels and may vary when legal retention duties apply.

Privacy Policy for your India account

Where India privacy requests go

Privacy controls around your z101 account

Account data handling

Cookie control

Login security records

Retention periods

Correction requests

Service partner sharing

Privacy answers for India accounts

01 What personal data do you collect when I open an account?

02 How are UPI, Paytm and PhonePe records used?

03 Do cookies affect my account privacy?

04 Can I ask to change or remove my data?

05 How long do you keep account data?

06 Who can see my privacy request inside z101?

07 Does local law affect account access and privacy choices?

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